Rogers Phone Finder Terms and Conditions
The following terms and conditions govern your use of the Rogers Phone Finder service and location based features described in these terms (collectively the "Service") provided to you by or on behalf of Rogers Communications Partnership ("us", "we", "our" and "Rogers"). They supplement and are incorporated into the Rogers Terms of Service and Acceptable Use Policy previously provided to you and found at http://www.rogers.com/terms, and form part of our agreement with you. These terms and conditions, together with the Rogers Terms of Service and Acceptable Use Policy, constitute the entire agreement between you and us with respect to your use of the Service. Unless otherwise defined herein, capitalized terms have the meaning given to them in the Rogers Terms of Service. Use of the Service(s) may require compatible devices and internet access.
1. Service Registration, Account, and Password
To use the Service, you will be required to register. As part of the registration process, you will select a user name and a password and provide certain information. You agree that the information you supply during that registration process will be accurate and complete and that you will not register under the name of, nor attempt to use the Service under the name of, another person. You agree to promptly update such information as necessary to ensure that it is kept accurate and complete. We may reject or terminate any user name that we, in our judgment, deem unacceptable. You will be responsible for preserving the confidentiality of your password and will notify us immediately of any known or suspected unauthorized use of your account and agree to take such reasonable steps as are necessary to prevent any reoccurrence of such event. If at any time you have forgotten both your user name and password and we are otherwise unable to verify your identity, then we may take any action that we deem appropriate. You may be held liable for any loss or damage incurred by Rogers or others due to another party using your account or password.
2. Location Disclosure and Privacy
You acknowledge and agree that information concerning the location of your device(s) may be disclosed to others as part of the Service and you further agree to notify any user(s) of your device(s) about this disclosure of location information. Periodic reminders may be sent to registered devices from time to time reminding the user that the device may be located.
3. Rogers Phone Finder
The Rogers Phone Finder service is a wireless device location Service. The Rogers Phone Finder service is intended for your personal use only.
You agree to only initialize Rogers Phone Finder for devices included on your account used by individuals for whom there is a reasonable expectation of being part of this service (for example, family members). When you initialize this service for a device included on your account, you will be sent a notification via text message that the device may be located. This notification must be accepted for the use of the Rogers Phone Finder service.
(a) Limitation of the Service
The Rogers Phone Finder service is a network-based service and does not provide GPS accuracy. A network-based service uses Rogers cellular towers to locate the proximity of the device. In order for this service to work, the wireless device must be turned on. Accuracy of the location information obtained via this service may be affected by various factors, including, without limitation, system availability and capacity, network congestion, the device to be located, signal strength, topography and environmental conditions. The results you may obtain from this service, including, without limitation, maps and requested locations, may not be accurate, timely or reliable. You cannot utilize this service to locate devices that are not within the Rogers wireless network coverage area.
You will receive five (5) free Rogers Phone Finder lookups per calendar month. Your five (5) free lookups will refresh the 1st day of each calendar month. Each additional lookup will be charged at a rate of $0.20 (plus applicable taxes). Charges will be applied to your Rogers invoice.
If applicable, add-ons for additional Rogers Phone Finder lookups may be available to you from time to time on a subscription basis for a monthly recurring service fee and will be charged to your Rogers invoice.
4. Find My Family Feature (if applicable)
The Find My Family feature enables you to locate another Rogers Phone Finder user who has given permission to locate them ("User"). It also allows you to define a geographical zone and receive notification alerts if the User is not within the zone at a specified time. Alerts include a URL to a map of the approximate location of the User you are monitoring.
(a) Limitation of the Service
Alerts are sent at the best available time pending traffic and network capacity.
This feature may be available to you from time to time on a subscription basis over a period of time for a monthly recurring service fee and will be charged to your Rogers invoice.
5. Anti-theft Feature and/or Anti-theft Premium Feature
This feature enables you to lock, wipe and alarm the device. In addition, the premium feature provides anti-virus protection for the device.
(a) Limitation of the Service
Installation of this feature on your device is required. If the device is changed, you will be required to install it on the new device. In order to lock, wipe & alarm the device, an internet connection is required. This feature does not wipe information stored on a SIM card. The wipe functionality does not wipe any information on a memory card. The device and the wireless account associated with the device must have SMS and data enabled. Anti-Theft functionality (lock, wipe, alarm) is controlled through the Rogers Phone Finder website. Wipe functionality differs dependent upon device. On Android, wipe returns the device to factory settings. On blackberry, text messages and pictures are not removed when wipe performed. Appointments, calendar, call history, contacts and emails boxes are wiped.
For Blackberry customers, please note that text messages and pictures are not removed upon performing the wipe function. Emails, calendar, call history, contacts and appointments are all wiped. On android the wipe function returns the device to factory settings
The anti-theft feature and the anti-theft premium feature may be available to you from time to time on a subscription basis over a period of time for a monthly recurring service fee and will be charged to your Rogers invoice.